1. Introduction
This Privacy Policy describes how 711bit (referred to in this document as "711bit", "we", "our", or "us") collects, uses, stores, shares, and protects the personal information of players who register and use the 711bit online gaming platform at https://711bit.best.
711bit is committed to protecting the privacy of all Filipino players who use our services. We handle personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as other applicable laws governing data protection in the Philippines.
By creating a 711bit account or by continuing to use the platform after this policy has been published or updated, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein. If you have questions about anything in this policy, contact us at support@711bit.best before proceeding.
2. Who We Are and How to Contact Us
711bit operates the online gaming platform accessible at https://711bit.best. For all privacy-related queries, data access requests, and complaints, the designated point of contact is:
3. Personal Data We Collect
711bit collects personal information across several categories depending on the stage of your interaction with the platform. The table below outlines the main categories of data collected, their source, and their status:
| Category | Examples | Source | Status |
|---|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID details | Provided by you at registration and KYC | Required |
| Contact Data | Email address, mobile number, residential address | Provided by you at registration | Required |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Provided by you during deposit/withdrawal | Required |
| Gaming Activity | Game sessions, wager amounts, game results, bonus usage | Generated automatically by platform | Auto-Collected |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Generated automatically via platform access | Auto-Collected |
| Communications | Support chat transcripts, email correspondence, feedback submitted | Generated when you contact 711bit | When Applicable |
| Preference Data | Responsible gaming limits set, notification preferences, language settings | Provided by you in account settings | When Applicable |
3.1 Sensitive Personal Information
711bit may collect government-issued identification documents (such as a Philippine National ID, passport, or driver's licence) as part of the KYC verification process. This information is treated as sensitive personal data and is handled with additional security controls. It is used solely for identity verification and regulatory compliance and is not shared beyond what is strictly necessary for those purposes.
3.2 Data We Do Not Collect
711bit does not collect or request your complete card numbers, full PINs, or online banking login credentials through any channel. If you receive a communication appearing to be from 711bit that requests this type of information, treat it as fraudulent and contact our support team immediately.
4. How We Use Your Personal Data
711bit uses the personal information collected from players for the following specific purposes:
- Account Management: Creating, verifying, and maintaining your 711bit account. Without accurate identity data, an account cannot be opened or kept active.
- Payment Processing: Handling your deposits and withdrawals in Philippine pesos via GCash, Maya, bank transfer, and other supported methods. Financial data is processed only for transactional purposes.
- Identity Verification (KYC): Confirming your identity before processing withdrawals above applicable thresholds, in compliance with Philippine anti-money laundering regulations.
- Game Service Delivery: Providing access to all 711bit games — Pusoy, roulette, baccarat, poker, bingo and sports betting — and recording game outcomes and wager history accurately in your account.
- Security and Fraud Prevention: Monitoring account activity for unusual behaviour, detecting multi-accounting, preventing bonus abuse, and identifying potential fraudulent transactions.
- Responsible Gaming: Using gaming activity data to identify behavioural patterns that may indicate problem gambling, applying limits you have set, and fulfilling obligations under 711bit's responsible gaming policy.
- Customer Support: Addressing your queries, resolving disputes, and maintaining records of support interactions to improve service quality.
- Legal and Regulatory Compliance: Meeting obligations under Philippine law including data privacy, anti-money laundering, and any other applicable regulatory requirements.
- Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform and to prioritise improvements to the user experience.
- Communications: Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about 711bit offers.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act and its implementing rules, 711bit must have a lawful basis for each category of data processing. The legal bases applicable to 711bit's data processing activities are:
- Contractual Necessity: Processing required to fulfill the agreement between 711bit and you as a registered player — including account management, payment processing, and game service delivery.
- Legal Obligation: Processing required to comply with applicable Philippine law, including KYC and anti-money laundering verification, tax reporting obligations, and regulatory reporting requirements.
- Legitimate Interests: Processing for fraud prevention, security monitoring, responsible gaming monitoring, and platform performance improvement, where these interests do not override your privacy rights.
- Consent: Processing for optional purposes such as marketing communications, where you have given explicit opt-in consent. You may withdraw consent at any time.
6. Data Sharing and Disclosure
6.1 Categories of Recipients
711bit does not sell your personal data. We share personal information only in the following limited circumstances and only to the extent necessary for each specific purpose:
- Payment Processors: Financial service providers that process your deposits and withdrawals — including e-wallet operators (GCash, Maya, GrabPay, Coins.ph) and bank transfer networks (InstaPay, PESONet, BDO, BPI, UnionBank) — receive the minimum financial information required to complete each transaction.
- Identity Verification Services: Third-party KYC service providers may process your government ID documents and identity data for the purpose of verification. These providers are bound by strict data processing agreements.
- Regulatory and Law Enforcement Authorities: 711bit is required by Philippine law to report certain financial transactions and to cooperate with lawful requests from relevant Philippine regulatory and law enforcement bodies. This includes the Anti-Money Laundering Council (AMLC) and other applicable authorities.
- Technology and Infrastructure Providers: Cloud hosting, database, and security service providers who process data on our behalf under strict contractual data processing obligations that require them to protect the confidentiality of your information.
- Professional Advisors: Legal, accounting, and auditing firms who may access limited personal data where necessary to provide professional services to 711bit, and who are bound by professional confidentiality obligations.
6.2 No Cross-Border Transfers Without Safeguards
Where any personal data is transferred to or processed by service providers outside the Philippines, 711bit ensures that appropriate data transfer safeguards are in place and that such transfers comply with the requirements of the Philippine Data Privacy Act. We do not transfer data to countries that lack adequate data protection standards without contractual safeguards in place.
7. Data Retention
711bit retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable Philippine law. The general retention periods applicable to each category of data are:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Identity & KYC Documents | 5 years after account closure | Philippine AML regulatory requirement |
| Financial Transaction Records | 5 years after each transaction | Financial regulatory compliance |
| Gaming Activity Logs | 3 years after account closure | Dispute resolution, responsible gaming |
| Support Communications | 2 years after resolution | Service quality and dispute reference |
| Technical / Access Logs | 12 months from generation | Security monitoring |
| Marketing Consent Records | Until consent is withdrawn | Evidence of lawful marketing basis |
After the applicable retention period expires and there is no ongoing legal obligation to retain the data, 711bit securely deletes or anonymises the personal information concerned. Anonymised data that can no longer identify you may be retained indefinitely for aggregate analytics purposes.
8. Security Measures
711bit employs multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key measures in place include:
- TLS Encryption: All data transmitted between your device and the 711bit platform is encrypted using Transport Layer Security (TLS). This applies to login, account actions, game sessions, and payment processing.
- Password Hashing: Account passwords are never stored in plain text. 711bit uses industry-standard one-way cryptographic hashing so that even internal staff cannot read your password.
- Access Controls: Internal access to personal data is restricted to authorised 711bit personnel who require it to perform specific job functions. All internal access is logged and subject to periodic review.
- Two-Step Verification: Players can enable two-step verification on their 711bit accounts. This requires a secondary authentication step in addition to the password, significantly reducing the risk of unauthorised account access.
- Security Monitoring: Automated systems monitor account activity and transaction patterns for anomalies that may indicate fraud, unauthorised access, or abuse. Suspicious activity triggers internal review processes.
- Vulnerability Management: 711bit maintains a programme of regular security testing and vulnerability assessment to identify and address potential weaknesses in the platform's technical infrastructure.
While 711bit applies robust security practices, no online system is entirely immune to risk. In the event of a data breach that is likely to adversely affect your rights and interests, 711bit will notify affected players and relevant Philippine authorities in accordance with the Data Privacy Act's breach notification requirements.
9. Cookies and Tracking Technologies
711bit uses cookies and similar technologies on the platform to maintain your session, remember your preferences, and analyse how the platform is used. We do not use third-party advertising or retargeting cookies that track your behaviour across other websites.
9.1 Types of Cookies Used
9.2 Managing Cookies
You can manage and delete cookies through your browser settings. However, disabling essential session cookies will prevent you from logging in to your 711bit account and using the platform's services. Preference and analytics cookies can be disabled without affecting core functionality.
10. Your Rights Under Philippine Data Privacy Law
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 711bit:
Right to Access
Request a copy of the personal data 711bit holds about you, the purposes for which it is processed, and who it has been shared with.
Right to Correction
Request correction of inaccurate or incomplete personal data held in your 711bit account. Some changes may require re-verification.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention requirements that may override this right.
Right to Object
Object to processing based on legitimate interests, including automated profiling or processing for marketing purposes. Marketing opt-outs take effect immediately.
Right to Block
Request blocking or restriction of processing in certain circumstances, such as while the accuracy of data is being contested or a processing objection is under review.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 711bit has handled your personal data in a manner inconsistent with the Data Privacy Act.
10.1 How to Exercise Your Rights
To exercise any of the above rights, send a written request to support@711bit.best with the subject line "Data Privacy Request". Include your registered account name and a description of the right you wish to exercise. 711bit will acknowledge your request within three business days and respond substantively within 30 days, or within the timeframe prescribed by applicable Philippine law.
Identity verification will be required before personal data is disclosed or deleted, to ensure that requests are made by the account holder and not a third party.
11. Protection of Minors
711bit is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is performed during the registration process and as part of KYC procedures.
If 711bit becomes aware that personal data has been collected from a person under the minimum age, the account will be closed immediately, the data will be deleted, and any funds deposited will be handled in accordance with applicable legal requirements. If you are a parent or guardian and believe a minor has registered with 711bit, please contact support@711bit.best immediately.
12. Third-Party Links and Services
The 711bit platform does not contain links to external third-party websites. However, where payment processing requires you to interact with the interface of a third-party payment provider (such as your GCash app or bank's authentication page), that interaction is governed by the privacy policy of the relevant payment provider — not this policy.
711bit encourages you to review the privacy policies of payment providers you use to fund your 711bit account, as their data practices are independent of this Privacy Policy.
13. Changes to This Privacy Policy
711bit may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. When material changes are made, we will notify registered players by email and/or through a notification displayed upon login to the 711bit platform.
The updated policy will be published on this page with an updated effective date. Your continued use of the 711bit platform after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you disagree with any material change, you may close your account and withdraw your real-money balance in accordance with the platform's withdrawal conditions.
We recommend reviewing this page periodically to stay informed of how 711bit handles your personal data.
14. Contact Us About Privacy
If you have questions, concerns, or requests related to this Privacy Policy or how 711bit handles your personal data, please get in touch through any of the following channels: